Frequently Asked Questions

Here you can find the answer to your questions, otherwise contact us!

What services does AUCOLODA offer?

AUCOLODA takes the work out of renting your home or apartment. We list and manage your place on top property rental sites including Airbnb, Homeaway and TripAdvsior. We handle guest booking, key exchange, cleaning, maintenance, and guest communication before during and after each reservation.

How do i get started?

Click 'Join AUCOLODA', tell us a bit about your home, and a AUCOLODA customer service representative will contact you within 24 hours to discuss your property, answer any questions you may have and get your home ready for rental.

How much does AUCOLODA cost?

AUCOLODA offers two type of packages. See our pricing page for more details.

Who could use AUCOLODA?

Anyone who wants to rent their home to make supplementary income.

Our customers include:

  • Homeowners on extended vacations who want to rent out their home but don’t have the time to manage it
  • Property owners who want to make more money through short term rentals than standard monthly rentals

Where does AUCOLODA operate?

AUCOLODA operates already in Portugal, Spain and France and will expand in Asia in 2016 starting with Thailand and Singapore.

Do I need to provide credit card?

No. We will just need your IBAN bank numbers to credit all rentals to your acccount.

How will I receive rental payment?

Rentals paid by guests will be credited to your bank account by the short-term rental platform  (Airbnb, HomeAway…).

AUCOLODA will send you a monthly invoice for the fees corresponding to the rental completed during the given month. As such you will never issue payment in advance and will only pay once you receive the rentals.

Do I need to provide key holders, cleaning and maintenance contractors companies?

If you have already trusted cleaning and service contractors we can coordinate directly with them.

However if you want AUCOLODA to use our own service providers we will then engage one of our AUCOLODA qualified contractors to clean and maintain your property.

Can I use AUCOLODA even if I don't list my property on Airbnb or any other Platform?

Yes, AUCOLODA will create the listings of your property on Airbnb and many other short-term rental platforms.